Privacy Policy
HOB Cosmetics respects your privacy and handles personal information responsibly.
Information We Collect
We may collect:
- Name and contact details
- Email address and mobile number
- Billing and delivery addresses
- Order and transaction information
- Wishlist and cart information
- Customer-support communications
- Device, browser, cookie, and website-usage information
Payment information is processed through authorised payment providers. HOB Cosmetics does not intentionally store complete card or UPI credentials.
How Information Is Used
Information may be used to:
- Create and manage customer accounts
- Process and deliver orders
- Provide payment and order updates
- Handle returns, refunds, and customer support
- Prevent fraud and misuse
- Improve products and website functionality
- Send offers or newsletters when consent has been provided
Information Sharing
Information may be shared only when required with service providers such as payment gateways, courier partners, hosting providers, technology vendors, analytics services, or authorities acting under a valid legal requirement.
We do not sell customer personal information.
Cookies
The website may use cookies and similar technologies to maintain sessions, remember carts, measure performance, and improve the shopping experience. Browser settings can be used to restrict cookies, although some features may stop working correctly.
Data Security
Reasonable administrative and technical measures are used to protect customer information. No online system can guarantee absolute security.
Customer Choices
Customers may request access to, correction of, or deletion of eligible personal information by contacting [email protected]. Certain records may need to be retained for transaction, security, or compliance purposes.